Camera, Microphone and Speaker Troubleshooting

Camera, Mic and Speaker Issues

Sometimes applications can accidentally change your computers sound or camera settings. Here are a few issue you may encounter.

Camera

Error when opening camera

This is a device level error and will need IT help to resolve

Speaker


No sound
Even though volume appears to be up on a video and in the speaker volume setting.

Type sound in the search bar in the lower left of windows and open Sound Settings

Check master volume and try selecting a different output device (SW speakers, may be an option).

Microphone (on board) not recording

Type sound in the search bar in the lower left of windows and open Sound Settings


Talk to see if the level is registering on the “test your microphone bar”.

If not try to change the input device in “choose your input device”.